Effective Date: 6-4-2025

At GAVILASRI, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make purchases, or interact with us.

By using our website https://gavilasri.in and our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

a. Personal Information

When you contact us, place an order, or sign up for updates, we may collect:

• Full name

• Phone number

• Email address

• Shipping and billing address

• Payment information (processed through secure third-party gateways)

b. Non-Personal Information

When you use our website, we may also collect:

• Browser type and version

• IP address

• Device type

• Pages visited and time spent on the site

• Referring website links

c. Cookies and Tracking Technologies

We may use cookies and similar tracking tools to enhance your browsing experience, remember preferences, and analyze traffic. You can choose to disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders and deliver products

• To respond to your queries and provide customer support

• To personalize your experience and improve our services

• To send promotional offers, newsletters, and updates (only if you opt-in)

• To comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with trusted third parties in the following situations:

• Service Providers: For example, delivery partners, payment gateways, or email marketing platforms, who help us fulfill orders and communicate with you.

• Legal Compliance: If required by law or to protect our rights, safety, or the rights of others.

• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

All such partners are bound by confidentiality agreements to ensure your data remains secure.

4. Data Security

We use industry-standard security measures such as SSL encryption, secure servers, and access controls to protect your information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.

• Correction: Ask us to correct incorrect or incomplete data.

• Deletion: Request that we delete your information, subject to legal or operational obligations.

• Marketing Preferences: Opt-out of promotional emails and messages at any time by clicking "unsubscribe" or contacting us.

To exercise any of these rights, please contact us at the details below.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., payment providers or social media platforms). We are not responsible for the content or privacy practices of these websites. We recommend reading their privacy policies before sharing personal information.

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Phone: 99896 90702
Address: H-50, 5-12.674/6/1 Sai Colony, BTS, Opp. ITI College, Nalgonda – 508001